1:1 support


Welcome to the PLPS 1:1 Program support page.



Program Policy

For information about the program what it contains and how the students will be using their device, ownership and responsibilities, warranty and insurance, software licensing and copyright, internet usage, cyber safety practices and technical support etc.  See the relevant sections contained in the policy.


We recommend that all parents participating in the1:1 program are familiar with this policy.


1:1 Program Policy



Make a warranty claim



Portal Purchased devices only

Log a JB Hi-Fi Warranty issue 


Please select Victoria and then select the type of device. IE: Lenovo or Acer to get to the correct supplier.


Purchase via the portal



 PLPS  Portal

 Enter the School Code: PLPS2018

 You will be directed to the JB Education BYOD Portal for Patterson Lakes Primary School

 Here you will click “selected” which will take you to the device and payment options

 Continue to follow prompts on line






From time to time we shall share links and information to help you support your child at home and answer any questions that may arise about using the PLPS eduSTAR SOE at school and at home.


Welcome and general introduction to using and working with your new 1:1 device at school and at home.


This is a Google slide tutorial with videos and information about how the device works at school and at home. It explains some of the differences between school and home. It explains the features of the PLPS eduSTAR SOE  and Windows 10 as well as where to save work. This presentation has been shown to the students at school. It is always a good idea to be able to see things again just so it can sink in a little more and the student can share and dicuss their learning with you, their parent. That is why it's here.


Regards Mrs B